Privacy Policy

1. Information We Collect

We may collect the following categories of information:

Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

• Full name
• Email address
• Phone number
• Billing address
• Shipping address
• Payment details (processed securely by third-party payment providers)
• Order history

Non-Personal Information

We may automatically collect:

• Browser type
• Device information
• IP address
• Language preference
• Pages visited
• Date and time of visits
• Referring websites

2. How We Use Your Information

We use your information to:

• Process and fulfill orders.
• Provide customer support.
• Send order confirmations and shipping updates.
• Improve our website and services.
• Personalize your shopping experience.
• Send promotional emails and offers (you may opt out at any time).
• Detect and prevent fraud and unauthorized transactions.
• Comply with legal obligations.

3. Payments

All payments made through our website are processed securely by trusted third-party payment providers. We do not store your complete credit card, debit card, or banking information on our servers.

4. Shipping and Delivery

To deliver your orders, we may share your name, phone number, and shipping address with logistics and courier partners. These partners are authorized to use your information solely for order fulfillment and delivery purposes.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences.
• Maintain your shopping cart.
• Analyze website traffic.
• Improve website performance.
• Display relevant promotions and advertisements.

You may disable cookies through your browser settings; however, some website features may not function properly.

6. Information Sharing

We do not sell, trade, or rent your personal information.

We may share information with:

• Payment service providers.
• Shipping and logistics partners.
• Website hosting providers.
• Analytics providers.
• Government authorities when required by law.

7. Data Security

We implement commercially reasonable security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information only for as long as necessary to:

• Fulfill orders.
• Provide customer support.
• Comply with legal obligations.
• Resolve disputes.
• Enforce our agreements.

9. Your Rights

You may have the right to:

• Access your personal information.
• Correct inaccurate information.
• Request deletion of your data.
• Opt out of promotional communications.
• Request information about how your data is used.

To exercise these rights, please contact us.

10. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party websites.

11. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated effective date. Continued use of our website after any changes indicates your acceptance of the revised policy.

13. Contact Us

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us:

Yiolet Couture
Email: info@yioletcouture.com
Website: yioletcouture.com