Terms & Conditions
Welcome to Yiolet Couture ("we," "our," or "us"). By accessing or using our website, yioletcouture.com, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website or placing an order.
1. Acceptance of Terms
By accessing this website, browsing our products, or placing an order, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions, our Privacy Policy, and any other policies published on our website.
2. Products and Pricing
We strive to ensure that all product descriptions, images, prices, and availability are accurate. However, we reserve the right to:
- Modify product prices without prior notice.
- Correct errors in pricing or product descriptions.
- Discontinue products at any time.
- Limit product quantities.
Colors and appearances of products may vary slightly due to differences in device screens and photography.
3. Orders and Payments
By placing an order, you agree that:
- All information provided is accurate and complete.
- You are authorized to use the chosen payment method.
- Orders are subject to acceptance and availability.
We reserve the right to refuse or cancel any order at our discretion, including orders suspected of fraud or unauthorized activity.
Payments made through our website are processed securely through third-party payment providers.
4. Shipping and Delivery
Delivery times are estimates and may vary depending on your location, courier services, weather conditions, public holidays, or other unforeseen circumstances.
Yiolet Couture is not responsible for delays caused by courier partners or events beyond our control.
Customers are responsible for providing accurate shipping information. Additional shipping charges arising from incorrect addresses may be borne by the customer.
If you notice an error in your delivery address after placing an order, you may edit it yourself from your Orders page — but only until the order has been packed for shipping. Once an order's status changes to "Packed," the address is locked and can no longer be changed by you or us; the order will be delivered to the address on file at that time. If you have any doubts about your order's address, please reach out to us at info@yioletcouture.com as soon as possible, before packing begins.
5. Returns, Exchanges, and Refunds
Returns and exchanges are subject to our Return Policy.
A return can only be requested after an order has been delivered — returns cannot be initiated for orders that are still Pending, Confirmed, Packed, or Shipped, since the item has not yet reached you.
Refunds, if approved, will be processed to the original payment method within the applicable processing period.
Products that have been used, damaged, altered, or do not meet our return conditions may not be eligible for return or refund.
6. User Responsibilities
You agree not to:
- Use the website for any unlawful purpose.
- Attempt to gain unauthorized access to our systems.
- Interfere with the website's operation or security.
- Upload malicious software or harmful content.
- Provide false or misleading information.
7. Intellectual Property
All content on this website, including but not limited to text, images, logos, graphics, product designs, videos, and software, is the property of Yiolet Couture and is protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, or exploit any content without prior written permission.
8. Limitation of Liability
Yiolet Couture shall not be liable for any indirect, incidental, special, or consequential damages arising from:
- Use of or inability to use the website.
- Delays in shipping or delivery.
- Product availability issues.
- Technical interruptions or errors.
Our maximum liability shall not exceed the amount paid by the customer for the relevant order.
9. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of such third parties.
10. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.
11. Modifications to Terms
We reserve the right to modify these Terms & Conditions at any time. Updated terms will be posted on this page.
Continued use of the website after changes have been posted constitutes acceptance of the updated Terms & Conditions.
12. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from the use of this website shall be subject to the jurisdiction of the competent courts in Andhra Pradesh, India.
13. Contact Us
For any questions regarding these Terms & Conditions, please contact us:
Yiolet Couture
Email: info@yioletcouture.com
Website: yioletcouture.com
